Demographic Information

8 questions to help us get to know you better.

What is your gender identity? *

What is your age? *

In which country do you primarily live? *

In which city do you primarily live? *

What is your approximate annual income? *

Please select the option that best describes your family situation. *

How many cat do you have? *

Besides O Sitter, do you use any other smart devices specifically designed for cats or pet care?(Select all that apply) *

Automatic cat feeder
Automatic cat litter box
Automatic cat water fountain
Automatic cat toy
Other products
None, besides O Sitter

Product Satisfaction

10 to help us continually improve O Sitter and enhance your overall satisfaction

How did you first hear about O Sitter? (Select all that apply) *

Social media (Facebook, Instagram, TikTok, YouTube, etc.)
Online search (Google, Bing, etc.)
Word of mouth (friends, family, colleagues)
Pet-related forums or communities
In-store display or recommendation
Other

The reason why you did you purchase the O Sitter (Select all that apply) *

How frequently do you use O Sitter? *

Which O Sitter features do you find most valuable? (Select all that apply) *

Remote Feeding Plan
Visible Food Bowl
Real-time Monitoring
Laser Teasing
AI Cat Life Record
Daily Cat Diary

Which O Sitter features do you find less useful or do not like? (Select all that apply) *

Remote Feeding Plan
Visible Food Bowl
Real-time Monitoring
Laser Teasing
AI Cat Life Record
Daily Cat Diary
None, I like all features

If there's a feature you don't like, please provide more details.

Overall, did our product/service meet your expectations? *

How would you typically recommend and describe O Sitter to your friends, family or other people in one sentence? *

Is there anything else you would like to share about your overall experience with O Sitter or your usage of the HHOLOVE app？

Would you be willing to join a WhatsApp group or the HHOLOVE Discord channel for a more in-depth user research and product co-creation discussions? As a token of appreciation, participants will receive a special gift！ *

If yes, what is your email that we can reach to you?

Welcome to join our Discord: https://discord.gg/ZTb58vwPd7

HHOLOVE O Sitter Customer Survey

Demographic Information

Product Satisfaction