This litter box is not suitable for crystal cat litter. DO NOT fill litter above the MAX line(9lbs or less).
Before use, make sure the 8 buckles are fastened to prevent the silicone pad which inside from falling off.
Cats less than 3lbs (1kg) are NOT allowed to use this device.
Cat or kitten must weigh at least 3Ibs(1kg) and is age 6 months or older to safely use the device.
Connected to a secure 2.4GHz network.
Make sure that your smart device is connected to a secure 2.4GHz network and Bluetooth is enabled.Allow access to your Location during connection.
No, placing the cat litter box on a mat or soft carpet is not recommended.
Ensure it is on a hard, flat surface to prevent interference with the gravity sensing systems, which could affect its functionality.
All our customers can contact the after-sales customer department directly through the HHOLOVE APP, and we will reply to you within 24 hours.